Privacy Policy
Veramind Creative respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information when you visit our website, contact us, or become a client.
Information We Collect
Information you provide directly, such as when you fill out a contact form, request a quote, sign up for our client portal, or complete an intake form. This may include your name, email address, phone number, company name, and details about your project or business.
Payment information, when you become a client. Payment details are processed through our billing and client portal provider (Assembly) or other third-party payment processors — we do not directly store your full credit card or banking information on our own systems.
Usage information, collected automatically when you visit our website, such as your IP address, browser type, pages visited, and how you found our site. We collect this through tools like Google Analytics and, where applicable, Google Ads conversion tracking. See our Cookie Policy for more details on the specific tracking technologies we use.
Information related to services we manage on your behalf, such as data connected to your Google Ads account, website hosting, or domain, to the extent we manage these on your behalf.
How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide quotes
Deliver and manage our services, including website builds, hosting, domain management, and Google Ads campaigns
Communicate with you about your project, invoices, or account
Improve our website and services
Send marketing communications only if you have opted in, and you may unsubscribe at any time
Comply with legal obligations
How We Share Information
We do not sell your personal information. We may share information with:
Service providers who help us operate our business, such as our client portal provider (Assembly), hosting provider (Hostinger), and payment processors
Google, for services like Google Analytics and Google Ads, as governed by Google's Privacy Policy
Legal authorities, if required to comply with a law, regulation, or valid legal request
Each of these providers processes information only as needed to deliver their portion of the service, and is expected to safeguard it accordingly.
Data Retention
We retain personal information for as long as needed to provide our services, maintain business records, and comply with legal and tax obligations. If you are a former client, we may retain project and billing records for a reasonable period after our engagement ends.
Data Security
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or request deletion of the personal information we hold about you
Opt out of marketing communications at any time
Request a copy of the information we've collected about you
Object to or restrict certain processing of your information
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request its deletion. We do not sell personal information, so there is no need to opt out of a sale.
To exercise any of these rights, contact us using the information below.
Cookies
We use cookies and similar technologies to operate our website and understand how visitors use it. For details on the types of cookies we use and how to manage them, see our Cookie Policy.
Children's Privacy
Our website and services are not directed to individuals under 16, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Effective Date."
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us at:
Veramind Creative: veramindco@gmail.com or 610-235-3444